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Seller Feedback Response

For the Seller Feedback operation, result contains the seller_feedback array with one object per feedback entry, the pagination array with one object per requested page, and not_match. Every response uses the shared response envelope (request_info, request_parameters, request_metadata, result).

Response structure

result
├── seller_feedback[]
│ ├── body, rating, rater, has_response
│ ├── date { raw, timestamp }
│ └── profile { avatar, url }
├── pagination[]
│ └── current_page, has_next_page, next_page
└── not_match[]

Result fields

result

FieldTypeDescription
seller_feedbackarrayFeedback entries that match your rating and time filters, across all requested pages. See below.
paginationarrayOne object per requested page, in page order. See below.
not_matcharrayNames of expected fields that could not be retrieved. Empty when all fields were returned.

seller_feedback[]

FieldTypeDescription
bodystringComment text the customer left for the seller.
ratingintegerStar rating the customer gave the seller, from 1 to 5.
raterstringDisplay name of the customer. Can contain trailing spaces, as shown on Amazon.
has_responsebooleantrue when the seller replied to this feedback.
dateobjectDate of the feedback. See below.
profileobjectThe customer's Amazon profile. See below.

seller_feedback[].date

FieldTypeDescription
rawstringDate as displayed on Amazon, for example April 26, 2026.
timestampintegerUnix timestamp of the date in milliseconds, for example 1777161600000.

seller_feedback[].profile

FieldTypeDescription
avatarstringURL of the customer's avatar image. Customers without a custom avatar return Amazon's default image.
urlstringRelative path of the customer's Amazon profile, for example /gp/profile/amzn1.account.AG3SQQFDFIM3P2B4ROWN3AQGDE7Q. Prefix it with the marketplace host (https://www.amazon.com) to build a full URL.

pagination[]

FieldTypeDescription
current_pageintegerPage number this object describes.
has_next_pagebooleantrue when Amazon has more feedback after this page.
next_pageintegerPage number to send as min_page in your next request.

To continue paging, read the last element of pagination. If its has_next_page is true, send its next_page as min_page in the next request.

Sample response

Sample response (SELLER_FEEDBACK, .com)
{
"request_info": {
"id": "972efb5f-3e08-4ae0-bde2-705f99e68797",
"success": true,
"status_code": 200,
"error_details": [],
"credits_used": 11,
"credit_used_this_request": 2,
"credits_remaining": 14989,
"credits_reset_at": "2026-06-19T20:37:38.000Z",
"address": {
"city": null,
"district": null,
"country_code": null,
"zipCode": ["19805"]
}
},
"request_parameters": {
"output": "json",
"language": "en_US",
"include_html": false,
"seller_id": "A1MCYUGJD2ILFU",
"max_rating": 5,
"min_rating": 1,
"history_range": "all",
"type": "SELLER_FEEDBACK",
"max_page": 2
},
"request_metadata": {
"created_at": "2026-04-26T21:52:30.294Z",
"processed_at": "2026-04-26T21:52:31.145Z",
"total_time_taken": 0.851
},
"result": {
"seller_feedback": [
{
"body": "Perfect at the perfect price.",
"date": { "raw": "April 26, 2026", "timestamp": 1777161600000 },
"has_response": false,
"profile": {
"avatar": "https://m.media-amazon.com/images/S/amazon-avatars-global/96acdd8c-5f52-4570-a23f-44580fd3332d._CR0%2C0%2C500%2C500_SX460_.jpeg",
"url": "/gp/profile/amzn1.account.AG3SQQFDFIM3P2B4ROWN3AQGDE7Q"
},
"rater": "Kevin James",
"rating": 5
},
{
"body": "Quick delivery",
"date": { "raw": "April 26, 2026", "timestamp": 1777161600000 },
"has_response": false,
"profile": {
"avatar": "https://m.media-amazon.com/images/S/amazon-avatars-global/default.png",
"url": "/gp/profile/amzn1.account.AGHCOC3QWN37KKJYDEJQIDPTP3PA"
},
"rater": "meh",
"rating": 5
},
{
"body": "Cant fing hiw to cancel and it says it was out for delivery 20 days ago. Still saying product delayed.",
"date": { "raw": "April 26, 2026", "timestamp": 1777161600000 },
"has_response": false,
"profile": {
"avatar": "https://m.media-amazon.com/images/S/amazon-avatars-global/default.png",
"url": "/gp/profile/amzn1.account.AEMGX4ATNYWZEKS55MKAWJAJTQUA"
},
"rater": "Amazon Customer",
"rating": 1
},
{
"body": "VERY GOOD",
"date": { "raw": "April 26, 2026", "timestamp": 1777161600000 },
"has_response": false,
"profile": {
"avatar": "https://m.media-amazon.com/images/S/amazon-avatars-global/default.png",
"url": "/gp/profile/amzn1.account.AF43XLRQSDNPNU4OSTTAVC5QFRUA"
},
"rater": "Thomas E Murphy",
"rating": 5
},
{
"body": "GREAT",
"date": { "raw": "April 26, 2026", "timestamp": 1777161600000 },
"has_response": false,
"profile": {
"avatar": "https://m.media-amazon.com/images/S/amazon-avatars-global/default.png",
"url": "/gp/profile/amzn1.account.AGUKARATPCW6E7VRUCJPFLVVTMNA"
},
"rater": "Tom ",
"rating": 5
},
{
"body": "Description is good. I am satisfied.",
"date": { "raw": "April 26, 2026", "timestamp": 1777161600000 },
"has_response": false,
"profile": {
"avatar": "https://m.media-amazon.com/images/S/amazon-avatars-global/default.png",
"url": "/gp/profile/amzn1.account.AHIVKPBJ2H4HZP7MDK6CGYJPIOVQ"
},
"rater": "Castleman",
"rating": 5
},
{
"body": "2 Piece, Soft Absorbent Microfiber Bath Mats and U-Shaped Contour Toilet Rug and I click on larger size only to now see that it is a totally different style rug that is does not include a U-Shaped Contour Toilet Rug... No wonder it was on sale, this is bait and switch crap.",
"date": { "raw": "April 26, 2026", "timestamp": 1777161600000 },
"has_response": false,
"profile": {
"avatar": "https://m.media-amazon.com/images/S/amazon-avatars-global/default.png",
"url": "/gp/profile/amzn1.account.AG3NPUGN433UP6F44O6CCNUBQOVA"
},
"rater": "GoBoSox",
"rating": 1
},
{
"body": "This order was delivered when promised, and was without damage.",
"date": { "raw": "April 26, 2026", "timestamp": 1777161600000 },
"has_response": false,
"profile": {
"avatar": "https://m.media-amazon.com/images/S/amazon-avatars-global/default.png",
"url": "/gp/profile/amzn1.account.AEE3QGHLMD4PQVZTX5OFQTP2I7CA"
},
"rater": "catchatter 7",
"rating": 5
},
{
"body": "great service nice mat",
"date": { "raw": "April 26, 2026", "timestamp": 1777161600000 },
"has_response": false,
"profile": {
"avatar": "https://m.media-amazon.com/images/S/amazon-avatars-global/default.png",
"url": "/gp/profile/amzn1.account.AEUHCBKYEQG7YE25FPIV4AM5E2BQ"
},
"rater": "Karl k.",
"rating": 4
},
{
"body": "DO NOT BUY FROM THIS SELLER! Order was supposed to arrive within 2 days from order date. Watched the tracking and it kept pushing out. Then all the sudden I see the seller cancelled the order without any type of communication with me. Again, do not buy from this seller unless you want to wait on the product just to have your order cancelled w/o your knowledge",
"date": { "raw": "April 26, 2026", "timestamp": 1777161600000 },
"has_response": false,
"profile": {
"avatar": "https://m.media-amazon.com/images/S/amazon-avatars-global/default.png",
"url": "/gp/profile/amzn1.account.AGRJXOFUW73XLTEXZEILRTRGEJ4Q"
},
"rater": "Aaron",
"rating": 1
}
],
"pagination": [
{ "current_page": 1, "has_next_page": true, "next_page": 2 },
{ "current_page": 2, "has_next_page": true, "next_page": 3 }
],
"not_match": []
}
}

Notes

  • The sample was requested with max_page=2, so pagination has two elements and request_info.credit_used_this_request is 2.
  • request_parameters echoes the filters that were applied, including min_rating, max_rating and history_range. When you send no rating filter, min_rating and max_rating are not echoed.
  • The shape of pagination can differ outside the Real-Time API: Data Service results for this operation may return it as a single object with the same fields.